Public Offer
FOP Ivanyuk Olga Mykolayivna
Website: https://100rokiv.com.ua
1. General Information
This document constitutes a public offer (contract) between FOP Ivanyuk Olga Mykolayivna, hereinafter referred to as the “Seller” and the user of the website services, hereinafter referred to as the “Customer” for the order, purchase, and delivery of goods and/or services via https://100rokiv.com.ua
By placing an order, the Customer accepts the terms of this contract in full.
2. Definition of Terms
Public Offer — a public offer from the Seller addressed to an indefinite number of persons to conclude a remote sale and purchase agreement under the terms contained herein.
Order — the Customer’s decision to order a product or service and its delivery, made via the website or by phone.
3. General Provisions
- This Offer constitutes an official and public proposal to any individual to conclude a contract for the purchase and sale of goods and/or services.
- The contract is public in accordance with Article 633 of the Civil Code of Ukraine — its conditions are the same for all Customers.
- In accordance with Article 642, placing and confirming an Order constitutes full and unconditional acceptance of the Offer.
- By placing an Order, the Customer confirms agreement and unconditional acceptance of all terms of this Offer.
4. Price of Goods and Services
- The price for each item is indicated on the website.
- The Seller may unilaterally change prices before payment.
- If the price changes after the order, the Seller informs the Customer, who may confirm or cancel the order.
- Changing the price of already paid goods is not allowed.
- The cost of delivery is indicated on the website or provided by the operator.
- Payment obligations are fulfilled once the Seller receives the funds.
- Payment methods are listed in the “Shipping and Payment” section.
5. Placing an Order
Orders can be placed:
Registration Information Required:
- Full name of the Customer or recipient
- E-mail address
- Contact phone number
The Customer is responsible for the accuracy of provided data.
The remote sales contract is considered concluded from the moment the order is placed or payment document is issued.
6. Delivery and Transfer of Goods/Services
- Delivery methods and terms are described in the “Shipping and Payment” section.
- Self-pickup is available after forming and paying for the order.
- Ownership and risk transfer to the Customer upon receipt and signing of delivery documents.
- Delivery is carried out by the Seller or third-party carriers.
- Upon receipt, the Customer must check the quantity, quality, and appearance of goods.
- By signing the delivery receipt, the Customer confirms no claims regarding completeness or quality.
7. Returns and Exchanges
7.1. Food Products (Meal Delivery)
- Food products of proper quality (ready-to-eat meals and beverages) sold by the Seller are not subject to return or exchange in accordance with Article 9 of the Law of Ukraine “On Consumer Rights Protection” and the list of goods that cannot be returned.
- In case of defective or improper quality (spoiled food, foreign odor or taste, damaged packaging, incorrect order, or inconsistency with the description), the Customer must notify the Seller immediately upon receipt.
- In such cases, the Seller shall, by agreement with the Customer, arrange a replacement or a refund.
7.2. Gift Vouchers
- Gift vouchers are payment instruments used to pay for future services and are non-refundable and non-exchangeable after purchase, except where required by applicable law.
- The validity period of a gift voucher is specified on the product page or in the voucher description.
7.3. Jewelry (Non-Food Products)
- Jewelry of proper quality may be returned or exchanged within fourteen (14) days from the date of receipt, provided the product retains its original appearance, seals, labels, and proof of purchase, in accordance with the Law of Ukraine “On Consumer Rights Protection.”
- Jewelry made to individual order or showing signs of use is not eligible for return or exchange.
7.4. Event Tickets (Chef’s Table / “Dinner Party”)
- Event tickets constitute services provided on a specific date and are non-refundable and non-exchangeable, except where the event is canceled or rescheduled due to the Organizer’s fault.
- In the event of cancellation, refunds shall be processed according to the procedure and timeframe determined by the Seller or Organizer.
7.5. Refunds
- Refunds are processed using the same payment method as the original transaction, within the timeframes established by applicable law.
8. Liability of the Parties
- The Seller is not liable for damages resulting from improper use of goods or inaccurate information provided by the Customer.
- Both Parties are liable in accordance with Ukrainian law.
- Neither Party is responsible for failure to perform obligations caused by force majeure — including war, natural disasters, or other circumstances beyond their control.
9. Personal Data Protection
- By accepting this Offer, the Customer consents to the collection, processing, and transfer of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data.”
- Personal data may be shared with third-party service providers strictly for order fulfillment, payment processing, and delivery purposes.
- The Customer acknowledges awareness of their rights, the purposes of data collection, and the Seller’s right to share data with third parties for legitimate business purposes.
10. Seller’s Details
FOP Ivanyuk Olga Mykolayivna
Address: 01103, Kyiv, Volodymyrska Street, building 4
IBAN: UA513220010000026004350109577
RNOKPP: 3665905481
Phone: +380 68 068 69 75